Terms & Conditions

Terms and Conditions of Website Use

This section, together with any clauses, documents and definitions referred to therein, constitute the Terms and Conditions under which you may use our website. Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this site.
By browsing on or using our website, you indicate that you accept these terms and conditions of use and that you agree to abide by them. If you do not agree to these Terms and Conditions, along with our Privacy Policy, please refrain from using our site. We reserve the right to amend these terms and conditions at any time and for any reason. It is your responsibility to check the Terms and Conditions regularly for any changes. Last updated: 26 September 2016.

Who we are: things we will and will not do

This website is owned and operated in the United Kingdom by Arc Informatics Limited (‘we’/’us’/’our’), registered number 08189979, whose registered address is Causeway House, 1 Dane Street, Bishop’s Stortford, Herts. CM23 3BT. Our VAT Registration Number is 216 9804 92. Our business address is Unit 7, Woodham Road, Battlesbridge, Essex SS11 7QL
We make all reasonable efforts to ensure that this website is available to view and use twenty four hours a day throughout the year; however, this is not guaranteed and the site may be temporarily unavailable at any time due to server or systems failure or technical issues, required updating, maintenance or repair or reasons beyond our control.
We reserve the right to change the domain address of this website and any goods, products, prices, specification, availability and services at any time. We process information about you and your visits to our website in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
We may transfer our rights and obligations under these Terms and Conditions to another organisation. We may notify you in writing if this happens, but this will not affect your rights and obligations under these Terms and Conditions.
Any concerns and requests should be addressed to our business address stated below.


‘Website’ or ‘site’ means the Arc Informatics website. The terms ‘you’ and ‘your’ refers to the user or visitor to our website. ‘Writing’ or ‘Written’ means emails are included unless we state otherwise.

Severance of Terms and Conditions

If any term, clause or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

Intellectual Property Rights

This website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website and services) are protected by copyright, trademarks, patents and other intellectual property rights and laws.
In accessing this website you agree that none of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the written prior consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use.
You must not use any part of the content of this website for commercial purposes without first obtaining our expressed permission in writing.

Loss of access, attacks on our site and downloading from it

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you could commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and will disclose your identity to them. In the event of such a breach, your right to access our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.

Linking to our website

You may create a link to our website from another website, document or any other source without first obtaining our prior written consent. Any such link must be to our home page only, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you or contains content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted. We reserve the right to withdraw linking without notice and for any reason.

Links from our website

Where our website contains links to other sites and resources provided by third parties, any such links are provided for your information only and accessed at your sole discretion and risk. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Reviews on our website

You acknowledge that any review, feedback or rating which you leave or submit may, at our discretion, be published by us on our website and may be displayed for as long as we consider appropriate and may be syndicated to our other website, publications or marketing materials. You undertake that any such material shall be factually accurate and contain genuinely held opinions. We reserve the right to edit or remove any reviews without notice and for any reason.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the non-exclusive jurisdiction of the English courts. We retain the right to bring proceedings against you for breach of our terms and conditions either in your country of residence or any relevant country.

Contact us

If you have any concerns regarding the content of our website, or requests therein, please email admin@arcinformatics.com or call 01245 461163 or write to the Online Marketing Manager at Arc Informatics Limited, Unit 7, Woodham Road, Battlesbridge, Essex SS11 7QL

Thank you for visiting our website and reading our Terms and Conditions.